POSITION:
Advisor
JOB DESCRIPTION:
University of Maryland University College
Adelphi, MD
The Advisor will be trained on how to provide proactive outreach and service to students to enhance their satisfaction and retention with the university. Reporting to the Assistant Director, the Advisor will learn to use independent judgment to support and advise students on their educational pursuits while helping them to achieve their academic goals. The position will be assigned to the undergraduate, graduate or military advising unit. Evening and weekend hours and possibly holidays may be required. Duties may include: *Advising students via telephone, e-mail and face-to-face meetings (80% of interactions with students will occur on the telephone or by e-mail). *Respond to incoming e-mail and telephone calls *Conduct proactive outreach to students via telephone and e-mail *Maintain and provide accurate information on academic progress, program requirements, policies, procedures and dates/deadlines. *Provide comprehensive, timely and high quality service to all internal and external customers / students.
For detailed information and qualifications, please visit: http://www.umuc.edu/personnel
