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POSITION:

Student Resource Advisor

JOB DESCRIPTION:

University of Maryland University College

Adelphi, MD

Student Resource Advisor will provide proactive support and advice to students who receive the MC Bata Scholarship. Reporting to the Assistant Dean, the Student Resource Advisor will guide students during their transition to the UMUC and will guide the students to achieve their academic goals. Specific responsibilities include, but are not limited to:

*Proactively support community college transfer students with academic and student engagement issues, which may occur face-to-face, via telephone or online; *Respond to incoming face-to-face requests, telephone calls, or emails; *Maintain and provide accurate information on academic progress, program requirements, policies, procedures and dates/deadlines; *Provide comprehensive, timely and high quality service to all internal and external customers/students; *Ensure individual and unit goals are achieved on a daily basis; *Actively support the University’s registration and retention efforts; and *Perform other job-related duties as assigned.

Requires Bachelor’s Degree and a minimum of 1 year of experience providing service to students preferably at an institution of higher education. Candidate with prior experience working with students in a Community College setting is desirable. Knowledge, Skills & Abilities Excellent interpersonal, oral, and written communication skills Excellent phone voice, in terms of tone and clarity Ability to prioritize and manage tasks Self-motivated, organized, upbeat and outgoing personality with desire to encourage others to succeed.

Continuous recruitment until filled!!!! Please visit umuc.edu/employ.shtml for complete instructions for applying for this position. All submissions should include a cover letter and resume.